Last updated 4 September 2026.
Thirty days, no questions asked. Write to support@holosvoice.com with the email address you bought with, and you get your money back. You do not have to explain why.
Holos gives you fourteen days free before you pay anything, so by the time you buy you already know whether it works on your Mac, with your voice, in your language. If it stops being right for you anyway, arguing about it would cost us both more than the licence is worth.
We are not obliged to refund after thirty days, but write to us anyway if something went wrong. If Holos was broken on your Mac and we could not fix it, you should not be paying for it, and the date on the calendar is not the point.
Cancelling a subscription stops the next payment and leaves the period you have already paid for intact — Holos stays fully licensed until it runs out.
If a renewal charged you by surprise, tell us within thirty days of the charge and we will refund it. Nobody should pay for a year of software they had stopped using.
This policy is in addition to the rights consumer protection law gives you, including under the Consumer Protection Act of Quebec, and does not replace them.
support@holosvoice.com — a real person reads this.